This page focuses on consumer-side symptoms. For provider-side or deeper proxy-router operational issues, see the full Reference: troubleshooting.

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”Where is my MOR?” / wallet balance dropped

You almost certainly opened a session. The MOR is escrowed in the Diamond contract, not lost. See:

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MorpheusUI shows zero balance after recovering my wallet

You probably recovered a derived address from your mnemonic. MorpheusUI only resolves the top-level address from a mnemonic. Use a tier-1 wallet, or import the private key directly.

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”Provider not responding” or stuck mid-prompt

  • Confirm the proxy-router is still running (check the launcher CMD window or http://localhost:8082/healthcheck).
  • The provider may be down. Close the session early; an immediate partial refund hits your wallet, and any timelocked slice in userStakesOnHold becomes claimable via withdrawUserStakes after ~1 UTC day: 
    curl -X POST 'http://localhost:8082/blockchain/sessions/<sessionId>/close' \
  -H 'Authorization: Basic <base64(user:pass)>' -d '{}'
  • Try a different model from a different provider.

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Local model returns nonsense

The bundled tinyllama is a demonstration model only. It will hallucinate, miscount, and contradict itself. Don’t compare it to a real Morpheus model. See Local vs on-chain models.

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Swagger / API not reachable on :8082

  • Check the launcher terminal for proxy-router errors.
  • Common cause: invalid ETH node URL or wrong chain/contract addresses. See proxy-router env reference.
  • macOS: ensure xattr -c removed quarantine flags from the binaries.

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xattr / quarantine errors on macOS

xattr -c mor-launch mor-cli proxy-router MorpheusUI.app

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I want to start over completely

Save the mnemonic first, then follow Cleanup.